TRANSTEX Privacy Policy

Last updated: 05/01/2019

TRANSTEX recognizes the importance of protecting your personal information, and this Privacy Policy explains our privacy practices when it comes to using, sharing, and protecting the information we collect when you visit websites or other online services that link or refer to this Privacy Policy (collectively, the “Sites”).  We also provide specific information about our privacy practices related to the E-SMART speed and fuel management system (“E-SMART”) below.


E-SMART Privacy Notice

 This Section describes TRANSTEX’s data collection, use, and handling practices when the E-SMART speed and fuel management system is installed in a vehicle.

What information is collected through E-SMART and how is it used?

E-SMART collects vehicle information, such as fuel levels, engine power, payload and other information that helps TRANSTEX and fleet managers analyze fuel consumption, improve efficiency and safety, and identify vehicles and equipment.  This includes information about speed, use of brakes, use of cruise control, and other information about driving behavior.  E-SMART also collects geolocation information (latitude and longitude) about vehicles in real time, as part of its functionality.  This information collectively is referred to herein as your “E-SMART Data.”

We use E-SMART Data to operate and provide our products and services, including to provide information and other analyses to the applicable fleet manager’s account and for customer support purposes.  We also use E-SMART Data to conduct research and analysis, improve the quality of our E-SMART services, develop new features or products, and for other purposes to which you or the applicable fleet manager consents.

Is E-SMART Data Shared with Third Parties?

E-SMART Data is accessible to a vehicle’s fleet manager via the web portal.  We are not responsible for the privacy practices of fleet managers.  To find out more about how a fleet manager uses E-SMART Data, please contact the fleet manager directly.  E-SMART Data may also be shared with certain business partners with whom we jointly provide or market products and services, as well as for the other purposes described below, under “How We Share Information.”  As described below, we also may collect and share with third parties data that does not identify any individual driver or that is aggregated.


Other Information We Collect

When you visit the Sites, we also collect the following types of information:

  • Information You Provide to Us.  When you choose to register for our Sites, sign up to receive our newsletter, contact us with questions or feedback, or otherwise provide information directly to us, we may ask you to provide information such as your name, e-mail address, postal address, phone number, or other information.
  • Information About Your Use of the Sites.  We also may collect certain information automatically when you use our Sites, including through technologies such as cookies, web beacons, and local stored objects.  For example, we may collect your browser type and operating system, IP address, and information about your usage of the Sites.

We may receive additional information about you from other sources, including publicly and commercially available sources.  We may combine such information with information we have collected about you in other ways.


How We Use Information

We may use information that we collect and receive via the Sites for the following purposes:

  • To provide you with the services you use or request;
  • To improve the operation of our Sites;
  • To communicate with you about our Sites;
  • To customize your experience on our Sites, including by providing you with relevant advertising on our Sites or elsewhere;
  • To protect the security and integrity of our Sites; and
  • For other purposes that may be described to you at the point of collection.


How We Share Information

In addition to the ways in which we share E-SMART Data described above, we may share E-SMART Data and other information that we collect and receive with third parties as follows:

  • Affiliates. We may share your information with our current and future affiliated entities.
  • Service Providers. We may need to share your information with third-party service providers that provide a variety of services on our behalf.  For example, we may rely on service providers to host our Sites and data, manage databases, or send communications for us.
  • Business Partners. We may share your information with select business partners where permitted by law so that they can provide you with materials that may be of interest to you.  These business partners are expected to protect the confidentiality, integrity, and security of the information we share with them.  However, we are not responsible for the privacy practices of our business partners, which may use your information for their own purposes.
  • Other Parties When Required by Law. We may disclose your information to third parties when required or permitted by applicable law, such as to respond to lawful government requests or legal process, or to protect our rights or property.
  • Other Parties in Connection with a Corporate Transaction. In the event that we sell or transfer all or a portion of our business or assets to a third party, such as in the event of a merger, acquisition, or in connection with a bankruptcy reorganization, we reserve the right to transfer any information we have about you.
  • Aggregate Information. We may disclose to third parties information that does not identify any individual, such as information that has been aggregated.
  • Otherwise with Your Consent or at Your Direction. We may also share your information with third parties when you consent to such sharing.


Links to Third-Party Sites and Services

The Sites may contain links to other websites or services that are outside of our control.  We are not responsible for the security or privacy protection of any information collected by third-party websites or services.  We encourage you to review the privacy policies of the websites and services you use.


Cookies, Web Beacons, and Other Technologies

We, as well as certain third parties, may use cookies and other similar technologies on our Sites.


A cookie is a small file that is placed on your computer when you visit a website.  Cookies may be used to store a unique identification number associated with your computer or device so that you can be recognized across multiple browsing sessions and websites.  You may be able to configure your browser not to accept cookies or to notify you when a cookie is being sent.  To learn more about how to disable cookies, refer to your browser’s help menu.  Please note that if you disable cookies, this may interfere with the proper functioning of our Sites.

Other Technologies

We also may use other storage technologies, such as web beacons (or “pixels”), Local Shared Objects (or “Flash cookies”) and HTML5 local storage, in connection with our Sites.  These technologies are similar to cookies, described above, in that they are stored on your device and can be used to maintain information about your activities and preferences.  Beacons can be used, for example, to count the number of users that visit a website or read an e-mail, or to deliver or communicate with cookies.  Certain of these technologies may use parts of your device other than your browser and you may not be able to control them using standard browser tools and settings.  For information about disabling Flash cookies, please visit the Adobe Flash Player website.


Children’s Privacy

We do not knowingly collect, use, or disclose personal information from children as defined by applicable local law, except as permitted by local law.


Do-Not-Track Signals

Some web browsers may transmit “do-not-track” signals to the websites with which the user communicates.  Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they are even aware of them.  Because there is no industry standard concerning what, if anything, websites should do when they receive such signals, we currently do not take action in response to these signals.  


Data Security

We have in place physical, technical, and administrative security procedures.  However, please note that no transmission or storage of data is 100% secure.  Therefore, although we have security measures in place, we cannot guarantee the security of any information you disclose or transmit to our Sites.


Changes to this Privacy Policy

If we decide to modify our Privacy Policy, we will post those changes here or notify you by other appropriate means.  Your continued use of our Sites following any changes indicates your acceptance of these changes.


Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us here or write to us at the following address:


8219-100 Northwest Blvd.

Indianapolis, IN 46278